Tag: case study
Last week, my cofounder Yazmany and I had the opportunity to visit Etsy’s headquarters in Dumbo, Brooklyn and were blown away by the vibrancy and uniqueness of their office space. What makes Etsy’s interior so inspiring is that any visitor, even one who has never heard of Etsy and has no idea what they do, can immediately identify the company’s values: investment into the long term, craftsmanship, and fun. The office design says it all. In fact, Etsy is savvily putting its office art to work.
Organizational culture research points to significant financial benefits for companies that invest in giving. In his article for Harvard Business Review, “In the Company of Givers and Takers,” Adam Grant, Professor at University of Pennsylvania’s Wharton School, states that “higher rates of giving were predictive of higher unit profitability, productivity, efficiency, and customer satisfaction, along with lower costs and turnover rates. When employees act like givers, they facilitate efficient problem solving and coordination and build cohesive, supportive cultures that appeal to customers, suppliers, and top talent alike.”
So why aren’t more companies investing in creating cultures of givers? One answer is simply that they don’t know how. Read More…